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About Your EAP

Your Employee Assistance Program (EAP) is a confidential wellbeing resource, available any time, 24/7, to help you find answers to questions about work, life, health, family, or money. We can offer expert advice, support, practical resources and referrals to help you manage life’s issues and challenges – whether personal or professional.

 

SMG Health EAP offers confidential support from our team of experienced counsellors. During your conversation, our counsellor will gain an understanding about the issue you are experiencing and then provide you with helpful proactive strategies on how you can approach the situation. You can arrange to meet with a counsellor either face-to-face, phone, virtually or SMS.

 

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We take the utmost care to protect the identity of anyone who uses the service. The only exceptions to confidentiality include those governed by law, i.e., we are required to release documents under court subpoena, and we have a duty to intervene and report if a consultant or counsellor deems an individual to be at imminent risk of harm to self or others.

 

Your EAP is available at no cost to you, your employer provides this program as a benefit to support your wellbeing.